Our Contact Details
Address: Riverside, 85-87 Holtspur Lane, Wooburn Green, Buckinghamshire, HP10 0AU
Telephone number: 01494 424242
Email address: email@example.com
Data protection officer – Daniel Pass.
The Type of Personal Information We Collect
We currently collect and process the following information:
How We Obtain The Personal Information
We collect information provided by you when you engage with us directly or through our websites, other digital platforms and our partners.
Some of the information does not identify you personally but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you).
How We Use The Personal Information
We use the information that you have given us in order to:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
How We Share The Personal Information
We work closely with partners and third-party suppliers who fulfil business activities for us. In these situations, we will only share the information that is necessary for the partner or third party to perform the processing activity it was provided for, such as;
We will not sell your personal information to third parties.
Information relates to the information you have given us, which we pass on to our finance partners, or which they receive from their own enquiries and searches at the credit reference and fraud prevention agencies. This applies to all applicants, including directors and partners if the application is made by a limited company, partnership or an incorporated association.
Our finance partner will check your details with credit reference and fraud prevention agencies, and these agencies will record the check. They will provide the agencies with your current and previous names, address and dates of birth of all parties, so if you are providing information about others, on a joint application, you must be sure that you have their agreement. The agencies will provide them with public information about you and any third party financially linked to you. Information such as county court judgements (CCJ's) and bankruptcies, electoral register and fraud prevention information on you and your financial associates, current and previous names, addresses and dates of birth. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
We may use your personal information to send you information about our products and services that may be of interest to you. We will only do this either where you have provided consent or where we have a legitimate interest.
You have the right to opt out of our marketing communications. You can opt-out by emailing us at firstname.lastname@example.org or by following the opt-out link in any of our email marketing communications.
How We Store The Personal Information
Your information is securely stored and will only be used for the purposes for which it was collected as specified above.
We will not hold your personal information for longer than necessary. If you are a customer we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship. In any event, the retention period will be the statutory retention period unless there is a further legal or regulatory requirement to do so. We will then dispose of your information securely.
Your Data Protection Rights
Under data protection law, you have rights including:
Please contact us using the contact details at the top of this page if you wish to make a request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this page.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk