Initial Disclosure Document
The Financial Conduct Authority (FCA) is the independent regulator of financial services. https://www.fca.org.uk/
The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, how we are renumerated, who regulates us and what to do if you have a complaint.
What services do we provide?
DreamLease is a credit broker and not a lender.
We will provide you with a quote to finance your chosen vehicle and (if accepted for finance by the lender) a finance agreement on the lender's behalf for the chosen vehicle. Due to the nature of how some vehicles are sourced the vehicle you chose may need to be financed by a particular lender.
DreamLease will not provide independent financial advice and are not impartial.
In assessing your requirements we may seek information about your personal circumstances and objectives that may be relevant for us to help us to identify your needs. It is important that you provide us with accurate and relevant information.
Whose products do we use?
As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products and services such as vehicle maintenance.
Do we charge for our services?
We charge an administration/processing fee of £270.00 including VAT for our credit broking and vehicle sourcing services.
Commission Disclosure
DreamLease will receive payment from the lender should you decide to enter into an agreement with them. This payment may be variable or pre-set depending on the lender and/or the product, and will affect the amount payable by you under your finance agreement. We will disclose the commission we will receive from the lender before you proceed with your order and the finance agreement.
If you would like us to disclose any commission we will earn please make your request by email to admin@dreamlease.co.uk or by telephone to 01494 424242.
Who regulates us?
DreamLease is authorised and regulated by the Financial Conduct Authority. Our firm reference number is 673761.
You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: https://register.fca.org.uk/s/ or by contacting them on 0300 500 8082.
Other services we offer may not be regulated by the Financial Conduct Authority, however, the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.
If you have a complaint
Please visit our complaints procedure page.